A Brisbane woman has died after she waited more than an hour and a half for an ambulance which was meant to arrive in under 15 minutes.
Single mum Cath Groom, 51, called triple zero with chest pains at 10.26 pm on Friday night.
Her case was designated as an urgent “code one”, meaning an ambulance should have arrived in a quarter of an hour.
However, over 90 minutes later and despite multiple calls to the emergency hotline, no ambulance had arrived.
Groom cancelled the ambulance call at about midnight and went to bed feeling exhausted, her family said, with the aim of going into the hospital the next day.
She was found dead at 9.28am on Saturday morning by her son.
In a statement, Queensland Ambulance Service said they were experiencing a high level of demand at the time of Groom’s call, and that they are undertaking a comprehensive review.
“Firstly the Queensland Ambulance Service’s thoughts and condolences f out to the lady’s family and friends,” the statement reads.
“The QAS was experiencing a high level of demand for service at the time of the 000 calls.
“QAS is undertaking a comprehensive review of the clinical and operational aspects of this case as well as referring to the coroner.”